Posts Tagged ‘Social Marketing for Non Profits’

Creating Buzz For Your Non-profit

Thursday, September 8th, 2011

volunteer screening, volunteer background checkYou don’t have to be a media or marketing maven to create a buzz around your non-profit. It does take some time, a little creativity and a willingness to try new things. No matter if your charity is saving animals, kids or trees, you can engage your audience and attract new supporters through a few well-thought-out activities.

Here are four ideas for creating buzz:

  • Adopt a school. Partnering with an elementary, middle or high school is a great way to introduce young people to volunteering. At the same time, you’re educating a new generation about your charity’s work. And the kids are likely to tell their families and friends about it. It could take time to find a school willing to create a partnership, but it could be well worth the effort!
  • Create a contest. Contests are a great way to create a buzz. Just solicit a donation from a business or supporter. Fun experiences, like a river rafting trip or hot-air balloon ride, or a product or service that ties into your mission, are all great ideas for contest prizes. If you’re an art museum, give away a painting. If you’re a youth services organization, have the kids create a sculpture. If you’re saving the environment, a great contest prize is a ready-to-plant raised vegetable garden. You can either sell raffle tickets or solicit entries on Facebook and other social media outlets.
  • Enroll in classes and seminars. Your local community college, technical school or university probably offers free or low-cost classes in technology, web design, social media or marketing – or dozens of other business-related topics. You’re likely to meet other business people and business owners that will soon learn about your non-profit. If you don’t have time to attend classes, look for half-day or one-day seminars that will both teach you valuable skills and expose your charity to a new audience. And if you cannot find the time to attend, send a co-worker, or even a volunteer.
  • Produce a simple event. Not a fundraiser—fundraisers are to raise funds. Other events can simply create buzz. For example, if you have a new building, hold an open house. If you’ve recently acquired a donation, find local groups who might be interested, and invite them to check it out. Or, contact an expert in any given field and ask them to give a presentation. Invite the public or make it a private event. Just reach out and inform people about your organization.

Creating buzz simply takes a little time, some creativity, and willingness to ask people for help. It can be a great way to spread the word about your non-profit!

Marketing for Non-profits: Do This First

Wednesday, August 11th, 2010

volunteerscreeningblogThere are more ways to solicit donations, recruit volunteers and spread the word about your organization than ever before. While non-profit organizations are still holding walk-a-thons and bake sales—although the latter has been in decline, due to food allergies and liability issues—the emergence of social marketing and online networking means it’s far easier to reach much wider audiences.

Online fundraising tools like GlobalGiving and ChipIn make it easy for charities to solicit donations right on their websites. No custom programming needed! Facebook and Twitter allow non-profits to gain followers and friends to help publicize their events and needs in a flash. Facebook even helps with Causes, which allows fundraisers to ask for donations from their friends and contacts. It’s good for finding volunteers, too.

Dozens of other sites have popped up to help non-profits publicize their missions and raise money. But before you jump in the social marketing pool, the first thing to do is ask yourself a couple of questions on behalf of your NPO:

1. How Well do I Know my Organization?
2. How Well can I Communicate my Organization’s Brand?

Before you take advantage of the remarkable tools that now exist for marketing through social media (in other words, social marketing), make sure you’re ready. That means knowing your organization inside and out—and communicating the brand quickly and clearly.

Do you Know Yourself?
You may think no one knows your non-profit better than you. But can you put it into meaningful words? Can you express your best-fit client, your ultimate goal and your organization’s place in your community? What are the strengths of the organization, and where do you need help? What skills are you looking for in volunteers? Knowing your organization backwards and forwards makes it easier to make connections with people who can make a difference to your organization.

Communicating the Brand
Think in terms of what your organization does to change something that’s wrong in the world—that’s the brand. It’s what drives the organization, what makes it different from others—and what would be lost if it didn’t exist. Every person involved must speak about the brand in the same way in order for it to be most effective. A well-written tagline helps.

Once you know the organization and the brand, then set up a Twitter account, write blog posts, share them on Facebook and send targeted emails. Social marketing is all about educating your volunteers, fans, supporters and followers about what you’re doing and how they can help you affect change.

Non Profit Organizations on Twitter

Thursday, September 24th, 2009

twitter bird on volunteer screening blogWhat is Twitter? How does one tweet, or join a twibe?  Where is your town’s next tweet-up? If you have no idea what I’m talking about, here are the details: Twitter is a social media platform that allows users to communicate with each other in short updates, or “tweets,” of 140 characters or less. It is an online phenomenon, with over 21 million unique users in June, 2009—compared to only one million a year prior (according to The Nielsen Company). Users segment themselves into large groups, or “twibes,” by industry, interests, or any number of distinguishing features. It’s easy to find other tweeters in your line of work, or who share hobbies or an interest in the same cause—like charities. And often these folks get together to network or socialize face-to-face, at “tweet-ups.”

Studies show that more and more non profits are turning to Twitter as a way to spread their message, raise funds, and recruit volunteers. The American Cancer Society twitters. So does Lance Armstrong’s LIVESTRONG Foundation. In fact, Lance announced the recent birth of his son via Twitter.

In Santa Barbara, CA, an executive with the local American Red Cross chapter met resistance when she suggested the group should have a Twitter presence. She was allowed to test it for two months, in the middle of which a major wild fire broke out. She was able to send out instant information about the location of the fire, evacuation plans, and locations of shelters. The number of Twitter users following the Red Cross rose quickly—and kept climbing—from under 200 to over 700.

People expect quick answers these days—and in the case of an emergency such as a wildfire, they expect an organization like the Red Cross to provide it.

Other non profit organizations with a presence on Twitter include the World Wildlife Fund, PETA, the Nature Conservancy, UNICEF, and Save The Children. The Humane Society of the United States engages their followers by asking for feedback and commentary on news items involving animal rights and animal cruelty, while The National Wildlife Federation offers energy conservation tips and facts about animals.

Twitter is an easy and effective way for non profit organizations to expand their support base, engage with their donors and meet new ones, recruit volunteers, and even raise funds as they raise awareness. Plus, there is so much information and advice out there, just for the asking. Where else can you have the ears and expertise of thousands of plugged in people at once? Even more important, you can gain valuable insight by listening to your followers and building relationships. Learn how to get started on Twitter, then sign up for an account and start tweeting!

Building an Email List for Your Nonprofit Organization

Thursday, July 2nd, 2009

@sign image on volunteer screening blogIn our last post, we discussed the merits of starting a blog for your nonprofit organization (NPO). Blogs are a great way to keep in touch with and engage your supporters. You can also gain permission to update them on your NPO through email blasts and newsletters.

In this age of digital communication, it’s vital that you regularly engage the people interested in your organization. But you can’t do it without a healthy mailing list. How can you expand a wimpy mailing list to make your efforts pay off?

Make the ask: Provide a sign-up sheet at business events, health fairs, farmers markets, and community events so interested attendees can provide their email address. Make it clear that they are agreeing to receive news from your NPO. You could even provide a small incentive, like a bumper sticker or key chain with your organization’s logo, to everyone who signs up.

Utilize your website: Along with a form for in-person events, your website should have a newsletter sign-up form on every page. Make it easy for supporters to find it, and they’ll fill it out. Be sure to make it a quick and easy process. Test it often to make sure the form functions properly.

Leverage fundraising events: When people sign up online or purchase tickets for fundraising events, capture their email address at the same time—and let them know they’ll be receiving occasional correspondence.

Don’t miss opportunities in your office: Allow people to sign up for your newsletter at your reception desk.newsletter

Speaking events: If a member of your NPO’s board of directors or management team is speaking to a group, provide a sign-in or guest book to capture the names and email addresses of interested attendees.

Ensure privacy: Include language such as “Your privacy is important to us. We will never sell or disclose the information you provide us with.” This helps you overcome a great hurdle to obtaining email addresses. People want that assurance.

Finally, ask your newsletter recipients to pass it along to their friends and families who might be interested in your organization. You’ll find many signups will occur as a result of receiving the recommendation of a trusted friend or colleague.