Non Profit Organizations on Twitter
What is Twitter? How does one tweet, or join a twibe? Where is your town’s next tweet-up? If you have no idea what I’m talking about, here are the details: Twitter is a social media platform that allows users to communicate with each other in short updates, or “tweets,” of 140 characters or less. It is an online phenomenon, with over 21 million unique users in June, 2009—compared to only one million a year prior (according to The Nielsen Company). Users segment themselves into large groups, or “twibes,” by industry, interests, or any number of distinguishing features. It’s easy to find other tweeters in your line of work, or who share hobbies or an interest in the same cause—like charities. And often these folks get together to network or socialize face-to-face, at “tweet-ups.”
Studies show that more and more non profits are turning to Twitter as a way to spread their message, raise funds, and recruit volunteers. The American Cancer Society twitters. So does Lance Armstrong’s LIVESTRONG Foundation. In fact, Lance announced the recent birth of his son via Twitter.
In Santa Barbara, CA, an executive with the local American Red Cross chapter met resistance when she suggested the group should have a Twitter presence. She was allowed to test it for two months, in the middle of which a major wild fire broke out. She was able to send out instant information about the location of the fire, evacuation plans, and locations of shelters. The number of Twitter users following the Red Cross rose quickly—and kept climbing—from under 200 to over 700.
People expect quick answers these days—and in the case of an emergency such as a wildfire, they expect an organization like the Red Cross to provide it.
Other non profit organizations with a presence on Twitter include the World Wildlife Fund, PETA, the Nature Conservancy, UNICEF, and Save The Children. The Humane Society of the United States engages their followers by asking for feedback and commentary on news items involving animal rights and animal cruelty, while The National Wildlife Federation offers energy conservation tips and facts about animals.
Twitter is an easy and effective way for non profit organizations to expand their support base, engage with their donors and meet new ones, recruit volunteers, and even raise funds as they raise awareness. Plus, there is so much information and advice out there, just for the asking. Where else can you have the ears and expertise of thousands of plugged in people at once? Even more important, you can gain valuable insight by listening to your followers and building relationships. Learn how to get started on Twitter, then sign up for an account and start tweeting!
Tags: Charity Fundraising, Non Profit Management, Non Profits on Twitter, Social Marketing for Non Profits