Volunteer Screening Blog

Now is a great time for recruiting top-quality volunteers. With the employment picture (unfortunately) remaining less than rosy, management-level talent is finding its way to more nonprofit organizations (NPOs) than ever before.

Whether you find yourself as a volunteer manager trying to tap into these new volunteers’ developed skills, or helping other volunteers develop their leadership skills, you’ll probably find a core leadership group can be quite an asset to your organization, with growth and sustainability not far behind.

How to Identify Potential Leaders
Analyzing volunteers as they work, as well as their skill set coming in, is the best way to determine if they’ll make a good leader. Make sure your volunteer application is set up to gather information like work experience, education level, areas of expertise, specific skills and areas of interest. Also, the application should give potential volunteers the opportunity to express themselves by asking open-ended questions. This way, you can judge communication skills.

What Qualities Do Leaders Possess?
Reliability: Volunteers who show up when they say they will, on time and ready to work their tasks, are potentially the dependable type of leader you want. Other volunteers will not follow a leader who they cannot depend on.

Natural Leadership: Watch your volunteers to see who exhibits natural leadership qualities. Teaching others, listening well, performing duties without much supervision, and a positive outlook are all traits that leaders possess.

Team Players: Leaders are seldom the loner type. They enjoy being around people, and others are naturally drawn to them. Often, leaders have groups that tend to gather around them at every event. If you have a volunteer like this, you’d better take advantage of their charisma and ability to attract more people to their cause!

After you Identify a Leader
Conduct an informal interview with all volunteers who posses the leadership skills you want. Ask how they see themselves contributing and growing with your organization. Identify the leadership qualities you see, and ask if they are willing to take on a leadership position. Have the new job description ready to clearly communicate expectations. You might be surprised to see how enthusiastic your new team leaders are!

Follow Up
Give your new leaders plenty of time to become accustomed to their advanced duties. Don’t pile on too much at once. And follow up often to see how they’re doing, what questions they have, and what assistance they need. If it’s not going as well as expected, cut back on their responsibilities and see how they handle a reduced workload.

When it comes to advancing volunteers to leadership positions, easy does it. You don’t want to scare anyone away, but rather bring them closer to help achieve your organizational goals.

The unemployment rate is still around 10% in the U.S. As more people lose motivation to look for work, they are turning to volunteerism to keep busy, update skills, or find new interests.

In fact, the demand for volunteer opportunities has inspired the HandsOn Network, the largest nonprofit volunteer network in the country, to participate in large job fairs. The job fairs are a partnership with Monster.com, the online job board.

As local job seekers tour the displays and learn about job openings, they are also introduced to non profit organizations that need volunteers. Job seekers can gain from volunteering in many ways, including:

• Networking opportunities: meeting new people can lead to job opportunities
• Showcasing their abilities: volunteer managers and nonprofit directors tend to notice the talent and skills of every volunteer—which is good thing, when you’re out of work
• Keeping skills current: it’s important to keep your mind sharp, your computer skills current, and your communication skills intact—and that’s hard to do when you’re home watching daytime television
• Learning new, marketable job skills: volunteering is a great way to try new tasks, software, or job skills—which can even lead to a job using them
• Having the satisfaction of putting their skills to good use in their community—feeling useful again is priceless

Out-of-work individuals don’t usually remain so forever; when they do find work, they often maintain their volunteer duties, as well as spread the word to their new co-workers about their experience. This is a great thing for nonprofit organizations; the more skilled volunteers that know about your mission and needs, the better.

And out-of-work volunteers often have more time, passion, and desire to have a purpose than employed volunteers. A mix of all kinds of volunteers—employed, retired, unemployed—is a great thing for any non profit organization!

If you’re strapped for volunteers, let your network know that you are looking. Now is a great time to gain the skills of the highly-educated, skilled workforce that is now out of work—but they won’t be forever. Whether you need help with fund-raising, marketing, grant writing or strategic planning—there is a wealth of talent in your community that you can tap into.

The top ten rated U.S. cites for volunteering are: Minneapolis-St. Paul, MN; Portland, OR; Salt Lake City, UT; Seattle, WA; Kansas City, MO; Columbus, OH; Oklahoma City, OK; Hartford, CT; Denver, CO; and Washington, DC.

Numbers range from 38.4% of all residents volunteering in Minneapolis-St. Paul (908,900 volunteers) to 30.9% of residents (1.3 million volunteers) in Washington.

The top ten rated US states for volunteering are: Utah, Nebraska, Minnesota, Alaska, Iowa, Montana, South Dakota, Kansas, Vermont, and North Dakota.

Here’s how the state numbers break down: from Utah, with an average annual volunteer rate of 43.5% and 817,200 volunteers to North Dakota, with an average volunteer rate of 35% and 174,800 volunteers.

The top activities performed by volunteers were fundraising, collecting and distributing food, general labor, tutoring and teaching, mentoring youth, and management.

The bottom five states? Mississippi, Louisiana, Florida, Nevada, and New York. Their numbers range from 20.9% to 18.7% of their residents volunteering.

National trends show 60.8 million volunteers, for a rate of 26.2%. The total number of hours volunteered is estimated at 8.1 billion. The places with the highest number of volunteers are religious organizations (35.7%) and educational or youth service organizations (26.7%).

As the economy continues its climb out of recession, volunteers will continue to serve a vital role in the work and success of U.S. non profit organizations.

Source: Volunteering In America

Volunteering appears to prove the saying, “’tis better to give than to receive.” While most volunteers’ intentions are solely to help others, researchers say that the benefits to the volunteers are also numerous.

Studies indicate a high correlation between health and volunteering. Volunteers have lower mortality rates, greater functional ability and lower rates of late-life depression than individuals who do not volunteer.

Older volunteers seem to receive the most benefit, likely because they are more likely to suffer health problems in the first place. Volunteering provides physical and social activity, as well as a sense of purpose. This is imperative to seniors, because those aspects of their lives tend to wane as we age. And the more one volunteers, the higher the level of benefit!

This is important to non profit managers and volunteer recruiters because the Baby Boomer generation is now reaching retirement age. This group is all about staying healthy and living a full life. So, advertising the fact that volunteering has numerous benefits could help in recruiting volunteers—especially in the Baby Boomer group.

The study even showed that chronic pain sufferers experienced lower levels of pain and depression when they began to serve as peer volunteers for other chronic pain sufferers.

Better health leads to higher rates of volunteerism; volunteering leads to better health. The cycle continues and sustains itself—good news for non profit organizations that need volunteers!

The study also indicates that the benefits of volunteering do not start to kick in until a threshold of one to two hours per week is reached. So, tout the health benefits of volunteering in your outreach efforts—and be ready for your phone to start ringing!

Tap into a group you might not have considered for volunteers: kids! Many parents and guardians are encouraging their children to volunteer during their downtime. More and more high schools require volunteer projects to graduate. Community giving days and National Volunteer Week focus attention on nonprofits. Is yours ready to take advantage of the increase in younger volunteers?

Nearly any charity can use the skills and time of young people. Certainly, if your nonprofit’s mission is driving seniors to appointments or delivering furniture to the needy, you won’t naturally think of using kids to perform your routine tasks. But thinking outside the box can spur ideas to involve kids. And the more ways you find to teach kids to give of themselves, the more ways your nonprofit can benefit.

What are some ways younger people can help? Basic tasks are best for the smallest children. Older kids can take on more responsibility. Here are a few ideas:

Sorting: most kids can handle sorting at an early age. Do you have donations from a clothing or coat drive sitting in piles? Ask kids to group them in whatever way you need: size, season, gender. Look around your offices and warehouse areas to see what needs organizaing, and have a kid sort it out for you.

Boxing: Kids can handle boxing up food from a food drive, supplies for the homeless shelter, or even stacks of paperwork for year-end storage.

Light cleaning: Put a broom in a child’s hand and let him or her go to it. Have a youngster clean the glass door to your facility. Hand a kid a dust cloth and ask them to wipe down the common areas of your office. Keep things safe: no lifting, ladders, or use of chemical cleaners. Kids might not do as thorough a job as you would like—but the idea is to encourage them to give of their time and use up some energy.

Serving clients: kids can bring smiles to your clientele and other volunteers, just by offering to help. Older kids can help serve meals; baking cookies is a great way to involve the little ones.

Reading: if your charity serves youth, perhaps you can arrange for older kids to read to groups of your kids. Conversely, older folks enjoy visits and reading from kids, too.

Everyone benefits when young people catch the volunteer bug. And just knowing they’ve helped out can be a huge boost to a kid’s confidence. You never know how many lives you can change by reaching out to younger volunteers!

Got volunteers? Great! Need volunteers? Here’s where to find them:

Word-of-mouth: the oldest way to communicate a need is still viable. Let your friends and family know that you need volunteers. Ask them to spread the word. You never know whom they will see in a day, so your perfect volunteer might just be waiting to hear that they are needed.

Social media: SM is the new word-of-mouth. Word spreads online much faster, to larger groups, than ever before. People are plugged in, online, and receiving information almost 24 hours a day. Why not take advantage of this accessible audience? Here are two ways to get on the SM bandwagon—and remember, it’s not a fad, and it’s not going away!

1. Facebook: If your nonprofit has not set up a Facebook page yet, put that on your to-do list. Facebook has 350 million users—in fact, if Facebook were a country, it would be the 4th largest in the world! You are missing out on a great deal of free exposure for your charity if it has no Facebook presence. Go here and get started!

2. Twitter: More and more nonprofit organizations (NPOs) are on twitter. Why? Because it is one of the easiest ways to keep in touch with your supporters, the community, and potential volunteers. Twitter can also help you connect to resources, other NPOs and tons of current, useful information—about politics, the economy, fundraising, management, and scores of more topics. Start a twitter account for your charity, search for people who have similar interests, find the twitter lists that your community members are on, and you’ll soon have a nice network of followers and resources delivered to your desktop all day, every day!

Craigslist: Craigslist is free. Craigslist is visited by hundreds or thousands of people in your community every day. A simple “volunteers needed” ad is all you need to reach out to potential volunteers. And if you’re conducting background screening on your volunteers, you won’t need to worry about the type of person who answers an online ad.

If your NPO needs new volunteers, these quick, easy and FREE tips just might be the best way to find them!

Remember to screen volunteers properly to protect your staff, other volunteers, and clients.

October 5, 2009 has been designated World Habitat Day by the United Nations. Its purpose is to call attention to the dire need worldwide for safe, adequate and affordable housing. According to the United Nations, more than 100 million people in the world today are homeless, while millions more live without adequate sanitation, electricity and security. One out of three city dwellers lives in a slum.

The need is truly staggering—more than 2 million housing units per year for 50 years are needed to solve the present crisis. Yet, even if they were all built, at the rate the population is growing, there will still be a need for another 1 billion housing units.

What can we do? The first step is to just be aware—and to care. Most of us are lucky to have more than adequate housing—we’re comfortable enough to have a difficult time imagining what it must be like to lack sanitary facilities and clean water for our families. Compared to most of the world, we live in luxury.

The housing crisis is not just some other nation’s problem—it’s a problem we can all come together to do something about. Advocating for change is the next step toward transforming the existing systems that perpetuate the global plague of poverty housing.

In the US, about 95 million people—one-third of the population, have housing problems such as high-cost, overcrowding, poor quality, and homelessness. These conditions contribute to health problems such as childhood asthma, viral infections, anemia and stunted growth. Approximately 180 children die each year in the U.S. due to house fires attributable to inadequate electrical systems and faulty heating.

Change can happen. Advocate for it by asking Congress to pass legislation to prioritize affordable housing. Educate yourself and your community about the problem here at home and around the globe. And donate to Habitat for Humanity’s efforts to end the global housing crisis.

These days, nonprofits are more dependent on volunteers than ever. You probably cannot imagine running your nonprofit organization without them. So where do you go when you need new volunteers as a result of reduced staff, increased workload, or volunteer turnover?

Think technology! Check out these tools that can make this important task much easier:

1. Software: Volunteer Reporter is one software program you might try. It’s designed to help streamline volunteer management with reports, spreadsheets, templates, and other features, based on a powerful database model. Find the volunteer with the right skill set for a particular job in minutes, or prepare a custom report for a board meeting .The software’s online subscription service integrates with your website, and allows volunteers to log in from home to track hours, and you to post opportunities and accept applications online.

2. Newsletters: keep volunteers updated and informed with simple online newsletters. You can try a template-based online program, such as Constant Contact, for free, and if it works for you, pay a fee for ongoing use. Simply input your information, load your database of email addresses, and the newsletter is delivered instantly. Links to yours or other websites, photos, and interactivity are all part of Constant Contact’s offerings. Remember to ask volunteers for their email address so that you can add them to the list! Keep former volunteers engaged and encourage them to volunteer again with regular contact.

3. Register with an online volunteer database: Try VolunteerMatch or 1-800-Volunteer.  These services will help you get noticed and match your organization with appropriate volunteers in your area. You can easily match skills with needs, manage your volunteers, and compile reports through 1-800-Volunteer. And both services will put your organization’s name, mission, and needs in front of thousands of interested volunteers every day.

4. Use online classifieds: Think of Craigslist.org as a free online classifieds section of the newspaper. In fact, many newspapers’ classifieds sections are becoming increasingly skimpy, thanks to Craigslist’s emergence as the dominant place for buyers and sellers to meet. And, Craigslist is where employers and employees are finding each other, too. So take a cue from savvy employers and put your volunteers needed ad right where your potential volunteers will see it: Craigslist. It’s easy to get started, update, or delete your posting, so give it a try!

Using technology to recruit volunteers is easier, faster, and more effective than ever. Give these tips a try and you’ll see what we mean.

A report by the Corporation for National and Community Service’s Volunteering in America shows that about a million more people volunteered in 2008 than in the previous year.

What accounts for the surge in volunteering? Teens and young adults! The study shows that young people are increasingly interested in serving their communities and making a difference. Of the one million new volunteers, 441,000—almost half—were between the ages of 16 and 24. This age group makes up 21.9 percent of all volunteers, with a total of 8.24 million young people volunteering in 2008.

Teens and young adults are increasingly interested in assisting others. Among first-year college students, nearly 70 percent (the highest rate since 1970) believe it is essential or very important to help other people in need. President Barack Obama’s call to volunteerism, as well as an increase in service requirements in US middle and high schools, may have contributed to the uptick.

If your nonprofit organization (NPO) needs additional volunteers, consider reaching out to the teen and young adult group. They are likely more aware of volunteer opportunities and needs as growing numbers of their peers communicate their involvement.

And if you already enjoy the help of young people in your NPO, ask them to reach out to their friends. The Volunteering in America study shows that people who do not currently volunteer are more likely to do so if asked by a trusted friend.

You will enjoy a much greater rate of success promoting your cause to this age group if you utilize the same social networking communities that they do—such as Facebook and Twitter. It’s easy to create a fan page on Facebook and set up a Twitter account. With a small time investment, you can communicate with thousands of potential volunteers at once, while they learn more about your cause and your need for volunteers.

The rate of volunteerism in America has not declined, despite the challenging economy. Now is a great time to recruit new volunteers—and teens and young adults are a great group to target!

Best Buy is committed to its employees, its communities, and the environment. The company is one of corporate America’s biggest donors to charity. Through cash, merchandise and time donations, the corporation and its employees give back to America’s youth in a big way.

Best Buy donates up to 1.5% of its pretax earnings to dozens of national organizations through the Best Buy Children’s Foundation. Their focus is on social programs that help children, plus disaster relief, scholarship programs, and services that strengthen communities. Examples include Boys and Girls Clubs of America’s Tech Club, MOUSE (Making Opportunities for Upgrading Schools & Education), and Toys for Teens (in conjunction with the US Marine Corps’ Toys for Tots program).

@15 is a special segment within Best Buy Children’s Foundation, designed to empower youth. Through @15, teenagers advocate for and advise about the programs that will receive funds. It’s a wonderful learning opportunity for the teens, and ensures that the programs kids really care about are supported.

@15 Best Buy Scholarships have been helping fund higher education for needy students since 1999. This year, 1,000 students will be rewarded for their academic achievements, volunteer efforts, and work experience. Since its inception, the @15 Scholarship Program has seen awards totaling nearly $13 million to more than 10,000 students.

The Community Grants Program is administered by Best Buy employee groups through the Best Buy’s Children’s Foundation. The employees select non profit organizations (NPOs) that they would like to support. Their guidelines? The NPO must provide services and programs that provide opportunities to young teens related to education, leadership skills, life skills, or relationship development.

This year, the Best Buy Children’s Foundation will give away $1 million through the Community Grants Program!

And, each Best Buy store is individually empowered to support its local community non-profits. Stores can donate Best Buy gift cards to help NPOs with their fundraising efforts, as long as they are located within 50 miles of a Best Buy store and the funds go to support schools, libraries, educational, or after-school programs for youth.

Best Buy’s Teach Awards help schools bring more technology to students with gift card donations. Since 2004, the awards total over $17 million to over 6,000 schools nationwide.

At Best Buy, giving back to their communities is central to the way they do business. And the company’s level of giving is very impressive!